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Seam connects to Outreach using OAuth. Ensure the connecting user has Admin permissions in Outreach.

Step 1: Navigate to Connections

In Seam, go to Settings → Connections.

Step 2: Connect to Outreach

  1. Find Outreach in the connections list and click Connect.
  2. Complete the OAuth flow by logging into Outreach and authorizing Seam.
  3. Once authorized, Seam will begin syncing your sequences, prospects, and accounts.

What Gets Synced

From Outreach (Source):
  • Prospects, Accounts, Sequences, Activities, Mailings
  • Used for Reach scoring and engagement tracking
To Outreach (Destination):
  • Deploy contacts to sequences from Seam plays
  • Create or update Prospect and Account records

Using Outreach in Plays

When configuring a play, select Outreach as the deployment destination to automatically add contacts to sequences. You can map Seam fields (Play, Persona, Fit Score) to Outreach custom fields for rep visibility.
If a contact doesn’t exist in Outreach, Seam automatically creates the prospect record before adding them to your sequence.