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Configuring Personas

Title-Based Targeting

Define personas using specific job titles: Example: Data Engineering Persona
  • Include: “VP of Data”, “Head of Data Engineering”, “Director of Analytics”, “Chief Data Officer”
  • Exclude: “Data Analyst”, “Junior Data Engineer”
  • Seniority: Director and above
Example: Growth Marketing Persona
  • Include: “VP of Growth”, “Director of Demand Generation”, “Head of Growth Marketing”
  • Exclude: “Product Marketing”, “Content Marketing”, “Brand Marketing”
  • Seniority: Manager and above

Keyword Matching

Add keywords that appear in LinkedIn profiles to refine targeting: Example: RevOps Persona
  • Titles: “VP RevOps”, “Director Revenue Operations”
  • Keywords: “Salesforce admin”, “revenue architecture”, “sales operations”
  • Exclude Keywords: “customer success operations”, “support operations”
This catches people with non-standard titles who still match your target profile.

Priority Ordering

Order personas by importance to your business:
  1. Priority 1: VP of Sales (highest value, hardest to reach)
  2. Priority 2: Director of Sales Operations (strong influence)
  3. Priority 3: Sales Development Manager (user/champion)
When Seam prospects, it fills contacts in priority order until reaching your specified limit per account.

Contact Limits

Set how many people to find per account:
  • High-value accounts (Tier 1): 5-7 contacts across all personas
  • Mid-tier accounts (Tier 2): 3-5 contacts
  • Programmatic accounts (Tier 3): 1-2 contacts
More contacts = better buying committee coverage but higher costs (credits per contact).
Start with 3 contacts per account. This ensures you’re not single-threaded but keeps costs manageable.